unbelievable

One thing I really hate is sloppy and poor service. Well, I have hit
both all at once today when trying to register a Chinese keyword.

I didn't want to do it "domestically" in China because you "really" do
NOT trust anyone with this. Lots of "hijackings" happen here.

So I contacted the Singapore-based credited agent to request the
keyword. Great, I thought. Singapore - efficient, play above board,
always follow the rules. Well......

I have spent 4 hours trying to get this Chinese keyword done via this
Singaporean website today! Including bloody fr*^*^*-)HHanking
debugged its login system! (blood boiled.... Breath in, breath out...
Wine!!!! My Wine!!!!) Anyway, I found out I could not have a "period"
in the username. If I did, then the screen would keep recycling and
recycling and I never got in. Wow... Never said that when I
registered.

So I re-registered without "period" in the user name. Great. Now
where do I go? One the Chinese Registration page website, it said
click this link to download the application form. Right.... Old
form. No way. So I contacted the support via Live Chat. Seemed
good. The lady said " you can do it online from your account". OK.
Where? There was nothing that said "Chinese Keyword". Well.... You
have to type the "name" you want in the "Check domain" box and then
scroll down to the "China" section and then check the ".keyword.cn".
Holly! What? I want a bloody keyword registration and you put it
under domain check with a cryptic extension like "keyword.cn"? Who
the hell programmed this? Instruction? Right....

I put everything in and then try to enter domain registrant
information, I couldn't!!!! Every single piece of contact information
MUST BE a site registered user. OK, I'll add one more. And guess
what? The bloody database could not find anything! So I couldn't put
in correct information. Right! If I were submit using another name,
the Commie is not going to approve the request.

Now the kicker, I tried to checkout to pay. Well, "we accept all
major credit cards". Great. Except the RBS online e-commerce does
not allow or provide AmEx as one of the "major credit cards"!!!!
Paypal then. Set one up except Paypal couldn't get thru.

Contact this Singapore website Live Chat again. And.... "did you try
calling our tech support?". Really darling, "I expect you to!".

(more wine now, I just sprinted over to M&S for a bottle of nice
Riesling)

So I couldn't get anything done. 4 hours later. I tried every single
combination of PC, Mac and browsers. Just totally pathetic! The
site: www.ipmirror.com. Useless.