Finished at my gym and in the elevator heading down. Two foreign staff stepped in at different floors. They were both management level and female. Dressed professionally. After the customary "Hi", one of them began bursting the "F" word right in front of me conversing with the other one as if I did not comprehend a word of English. European accent. I was shocked. Here we were in JW Marriott, a 5-star hotel, being managed by foreign hotel professional staff and I got this! I was shaking my head "inside".
I got mad as I stepped off the elevator. As I walked home, I kept revising my draft email to the hotel. Just 2 minutes ago, I fired it off from the hotel's web-based contact form. Let see if I got a response acknowledging my complain.
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