No, I am not talking a specific person but a whole company. Well, I guess policy is made by people so yes, I guess I am directly to a specific group of people.
The HSBC saga is just one bad thing after another. Wonder why people are still thinking it is a good company.
The other day, I tried to transfer some money online from one account to another account. After I did all the currency exchange and all, AFTER I FILLED IN ALL THE INFORMATION, AFTER I CLICKED THE CONFIRM BUTTON TO GO AHEAD. It stopped me on my track saying my account balance is zero. Huh? And I had to click this down to fill out a form. Huh? I double-checked my account balance. More than enough. Went thru the same process of filling out the online form, clicked the confirm button, reviewed details and clicked the go ahead. Same error message! What the Fxxxx! I emailed my HK-based relationship manager. Well as it turned out if I don't do online transfer for more than 6 months, I have to re-apply in order to have it activated. What? Excuse me? You want me to do things online so you can save cost and save me time. And now what? On top of that, the most funniest part, I had to personal go to the bank with form and my passport so that I can reactivate. Right, you want me to fly down to HK with a stupid form just so I can do something online that is suppose to be part of my convenient package? Get real!
Rather than flying to HK on my own expense to do this stupid form, I had to take time out of my work and went to the Premier office in Shanghai with my form and my passport. And then, they photocopied the proper documents and DHL off to HK. DHL off!!!! How about scanning and then emailing it? What kind of bloody f<<>>Nking policy of this stupid policy has to achieve?
So the company is trying to cut cost due to losses in sub-prime mortgage. Wonder if the same group of stupid people making this 6-month policy also decided on doing the sub-prime mortgage.
And because of blocking me to do the transfer because my online transfer was deactivated, it let me to believe everything was good. So I did my currency exchange. I could have saved myself more $ if I knew I couldn't do it and wait!!!!!
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