What the f%&*k!

Just had all my banking statements from HSBC opened. More "finance charges"! I was shock! And the account on the statement was not what I accustomed to. And it said I had no credit limit! What the FU%&*%&*)k! From the online account viewing 5 minutes prior, there was no abnormally. I did forget paying my Visa back in October on time because we were running around so much. My own fault. And when I tried to call to inquire, I got the runaround IVR systems with no human voice. When I got one, "not my department, please call this number.". It actually kicked me back to the same looping IVR.

So here I went, to the bank. Got thru because I sat in front of a service rep and made her call for me. When this service rep trying to call up the Biz account, she couldn't. The credit card department insisted that this service rep could. Right.... When I talked to the credit card department, guess what! Since my Visa is a company visa card and even I cleaned up the late charges and all, there is a late charge added on to the main company account! I said what? And worse part was, this additional late charge cannot be viewed online! Say again? And I could not pay cash at the counter! I need to use a cheque to mail it in! Say what? And the statement I got with that extra "finance charge" was a HSBC self-generated account number; hence you cannot see it nor the service rep! Say what? What the f*%u^*^k!

I got this "hidden" charge waved. And I have to setup automatic payments for the company Visa cards. And I have to drop the form off again. Round 3 to the bank! To Central! Pissing me off now with this bank.