There are good people and there are bad people everywhere. Doesn't matter where you go. I have the pleasure of meeting good people so far. And then other times, crappy attitude people but not "bad" people.
When I was in Beijing back in July, the taxi driver drove me from the airport was so nice; we chatted all the way. As we were leaving the airport, he told me the approximate fare and the total travel time. He also stated that he was not going to cheap me of the fare by driving the long route. Very nice. And the driving style, man... smooth... When I told him I had to be at my hotel by 4pm to have a meeting, he did even a shorter short cut. He knew his streets. We made it with 20 minutes to spare.
On that same trip, the taxi from hotel to airport was smooth and exceptional good. We stuck in traffic for about 10 minutes without moving; the taxi driver asked what time was my flight. He was worry. Now, that was nice to know.
On this last trip in Beijing, our usual driver drove us to Chengde; it was raining. Pouring at time. He drover carefully. Speed limit was 100K/h and he did 80-90K/h at the most. He explained: "we are out here to tour, lots of time, no need to rush and cause ourselves harm by getting into an accident." Yes, well, the rain was heavy and pools of water were everywhere. Having driven through the worst of good old Saskatchewan winters, I agreed. Of course, there were always dumb assess on the road and there were plenty of them on that stretch of highway.
Ah, yes.. the hotel staff at Kempinski and Courtyard Marriott... They were good. Treated guests as they should have been. And they all paid attention to each guest, maybe it was part of the post big O security training ;-) But I like it. That type of service oriented staff, I am not sure I say I have seen that in North America. They were genuine. The smiles and the willingness to help when asked. Granted there were times of odd behaviours but that was due to lack of detail trainings. Watch out though, if these people apply, no one can compete up to that level.